Finding your deposit address, also known as your wallet address, is the same process for each asset you hold.
However, each asset has its own unique deposit address on Swyftx, so you will need to find the specific address for the asset you wish to deposit.
Deposit addresses will only ever be generated on the official Swyftx platform and never provided to you by any third party or via any direct channel, such as email or SMS.
How to find or generate your crypto deposit address
App
Complete the following steps for each of the assets you hold if you haven't done so since 27 January 2026.
From the dashboard, select
Wallet.Select the asset for which you need to check the deposit address.
Select
Deposit.Select the network you typically transact on and copy the deposit address.
You will need to update any Swyftx deposit addresses that are saved on other exchanges or in any wallets (cold or hot).
Web
Complete the following steps for each of the assets you hold if you haven't done so since 27 January 2026.
Expand the side menu and select
Wallets.Select the asset for which you need to check the deposit address.
Select
Deposit to expand the deposit information box, then select Deposit at the bottom.Select the network you typically transact on and copy the deposit address.
You will need to update any Swyftx deposit addresses that are saved on other exchanges or in any wallets (cold or hot).
To learn about missing crypto deposits, please visit our support article, Missing crypto deposit.
What changed?
As part of a major system upgrade, we have issued new, unique deposit addresses for all crypto assets for every Swyftx user. Any previously used deposit addresses will no longer appear in Swyftx, and new crypto deposit addresses will need to be generated.
This is a platform-wide change that applies to all existing users and all crypto assets. Customers who sign up to Swyftx after the update will not be affected.
This change does not affect fiat (AUD/NZD) deposit addresses.
What do I need to do?
You will need to update any Swyftx crypto deposit addresses wherever you have the old ones saved, such as another exchange's withdrawal list, your hardware wallet, a personal notepad, or any other place you store crypto deposit addresses.
If you have never made a crypto deposit into your Swyftx account, no action is required.
You must check that you are using the correct crypto deposit addresses for all assets in your Swyftx account.
It is crucial that you use the updated crypto deposit addresses for all future deposits to prevent any disruption to your transactions.