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Bank transfer deposits

Updated over 2 weeks ago

Making a deposit to your Swyftx account by bank transfer is a secure and simple way to add funds.

Deposits must come from a bank account registered under the same name as your Swyftx account. We accept deposits from joint accounts as long as your name is listed on the account.

Bank transfer deposits are available for Australian customers only. For information about depositing New Zealand dollars, please visit our support article, Deposit New Zealand dollars.


How to deposit funds with a bank transfer

App

Step 1: Find your Swyftx details for the bank transfer

  1. From the Dashboard, select Deposit, then select Australian dollars.

  2. Select Bank transfer as the deposit method.

  3. Copy the details from the deposit information.

Step 2: Make a new deposit from your bank

Deposits must be made from a bank account under the same name as your Swyftx account.

  1. Log into your bank.

  2. Create a new payment via bank transfer.

  3. Enter your Swyftx details from the deposit screen.

  4. You can enter anything you like in the reference field for your records. Your bank transfer deposit will still arrive safely if you don't add a reference.

  5. Enter the amount you want to send to complete the transfer.


Web

Step 1: Find your Swyftx details for the bank transfer

  1. Expand the side menu and select Deposit & Withdraw.

  2. Select Australian Dollars from the list.

  3. Copy your details from the bank transfer tab.

Step 2: Make a new deposit from your bank

Deposits must be made from a bank account under the same name as your Swyftx account.

  1. Log into your bank.

  2. Create a new payment via bank transfer.

  3. Enter your Swyftx details from the deposit screen.

  4. You can enter anything you like in the reference field for your records. Your bank transfer deposit will still arrive safely if you don't add a reference.

  5. Enter the amount you want to send to complete the transfer.


Deposit times

Within a minute if your bank uses Osko, subject to your bank’s internal checks.

2-3 business days if your bank doesn’t use Osko.

Deposit delays

Your first bank transfer can take up to 24 business hours to arrive in your Swyftx account due to banks' security measures.

Additionally, most banks now impose a 24-hour hold on deposits to crypto trading platforms. This is the banks' internal procedure, regardless of whether you've deposited into Swyftx before.

If your deposit is delayed:

  1. Check the deposit in your online banking. If it's showing as 'Pending', it is still with your bank.

  2. Call your bank to enquire about the delay.

Banking business hours do apply. If, for example, you've made a deposit on a Friday or over the weekend, it's likely it will not arrive until the following Monday.

Limits

No minimum deposit amount.

Fees for bank transfer deposits

$0

There are no fees for bank transfer deposits.

Your financial institution may charge a fee.

Verification

We may ask you to complete further verification after depositing.

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