If you've had an order fail, missed price alerts, or an order you set didn't trigger, there is a reasonable explanation for this. Oftentimes, it comes down to viewing the correct bid and ask charts.
Bid is the lower price that you sell at. Ask is the higher price that you buy at.
How to view bid and ask price charts
-
App
- Select the
full-screen icon in the right corner to expand the chart.
- In the top right corner, there is a drop-down that says BID Price or ASK Price.
- If it says BID Price, you are viewing the bid chart.
- If it says ASK Price, you are viewing the ask chart.
- Select the dropdown to change between bid and ask charts.
- Select the
-
Web
- When viewing the charts on Swyftx web platform, there is a toggle along the top of the chart.
- Select the toggle to alternate between the Bid price or the Ask price.
- When selling an asset, you want to view the bid price chart.
- When buying an asset, you want to view the ask price chart.
- If you hover over the toggles, it will tell you which option shows the current sell price, and which option shows the current buy price.
It’s also important to understand that the difference between the bid and ask prices is the spread. To learn about the role that spread plays in transactions, visit our help article The difference between the buy and sell prices.
To find out more about market spread, read our Learn article What is Market Spread in Cryptocurrency?
