If you've had an order fail, missed price alerts, or an order you set didn't trigger, there is a reasonable explanation for this. Oftentimes, it comes down to viewing the correct bid and ask charts.
On Swyftx, we provide instructions on how to view these charts from your perspective, not from a neutral order book perspective. We understand it can be confusing, so we've put together the following explanation to help you navigate the bid and ask price charts.
Bid is the lower price that you sell at. Ask is the higher price that you buy at.
How to view bid and ask price charts
- Select the full-screen icon in the right corner to expand the chart.
- When you see BID Price displayed on the screen, you are viewing the bid price.
- When you see ASK Price displayed on the screen, you are viewing the ask price.
Rule of thumb 👍
If you see 'SHOW BID' you are looking at your buy price.
If you see 'SHOW ASK' you are looking at your sell price.
- When viewing the charts on Swyftx web platform, there will be a call-to-action button along the top of the chart. This button will either say SHOW BID or SHOW ASK.
- When selling an asset, you want to view the bid price chart.
- If the button says SHOW BID, you are viewing the ask chart. Click on it to show the bid chart.
- When buying an asset, you want to view the ask price chart.
- If the button says SHOW ASK, you are viewing the bid chart. Click on it to show the ask chart.
It’s also important to understand that the difference between the bid and ask prices is the spread. To learn about the role that spread plays in transactions, visit our help article The difference between the buy and sell prices.
To find out more about market spread, read our Learn article What is Market Spread in Cryptocurrency?