Regular password changes help to enhance security and prevent unauthorised access. Old or easily guessable passwords can leave accounts vulnerable to being compromised.

Find out more about Password requirements and management to ensure your password is as strong as can be.

Reset a forgotten password

1. Request a new password from the sign-in page.
2. You will receive an email to your registered email with Swyftx to confirm the password change. Check your inbox and click the link to confirm the password change.
3. Enter and save a new password before returning back to the sign-in page.

Change your password

• App

  You will not be able to make crypto withdrawals for up to 48 hours after a password change.

  1. From the side menu, select  Profile, then select  Security & passwords.
  2. Select Change password.

• Web

  You will not be able to make crypto withdrawals for up to 48 hours after a password change.

  1. Select your circled initial in the top right corner of the dashboard and select Account settings.
  2. Select Security in the profile menu, then select Change password.