It's important to keep your registered phone number up to date for SMS confirmation and verification purposes.

If your number changes and you have access to your old number registered to your account, you can use the step-by-step instructions in this article.

If you don't have access to this number, please complete the number change form. A member of our Customer Support team will review your request and follow up with you.

How to change your phone number

• App

  If you don't have access to the phone number on your account, please complete the number change form.

  1. Go to  Menu, then select Profile.
  2. Select next to the phone number.
  3. Enter your new phone number, then select Change Phone.
  4. Select Send SMS, and we will send a verification PIN to the phone number on your account.
  5. Enter the PIN and select Verify.

• Web

  If you don't have access to the phone number on your account, please complete the number change form.

  1. Click on your initials in the top menu bar, then select  Profile.
  2. Select Change number on the Information tab.
  3. Enter your new phone number, then select Continue. We will send a verification PIN to the phone number on your account.
  4. Enter the PIN.