We are required by law to verify the identity of all our customers that want to deposit or withdraw Australian or New Zealand dollars on our platform.

Deposits and withdrawals are restricted until you have completed KYC 1 verification.

To complete KYC 1 verification, you need to provide a copy or a photo of your photo ID and a selfie photo. We recommend using your mobile to upload photos directly from your camera.

We don't collect your data for purposes other than our verification and reporting obligations. All information is collected in accordance with our Privacy Policy.

How to complete KYC 1 verification

• App

  1. From the side menu, select  Profile, then Verification.
  2. Follow the prompts to complete the verification.
  3. After submitting, we will let you know if we need further information or if you are approved.

• Web

  1. Click on your initials in the top menu bar, then select Verification.
  2. Follow the prompts to complete the verification.
  3. After submitting, we will let you know if we need further information or if you are approved.