We use identity verification checks to ensure that a person is who they claim to be. It is an important step in setting up your Swyftx account.

This initial ID verification is a part of the sign-up process and is different from the KYC 0, KYC 1, and KYC 2 verifications.

We are required by law to verify the identity of all our customers that want to deposit or withdraw Australian or New Zealand dollars on our platform.

The types of identity documents you can use for ID verification include:

• Drivers Licence (Australia or New Zealand)
• Passport (Australia or New Zealand)
• Medicare card (Australia)
• Visa (Australia)

How to complete your initial ID verification

• App

  1. From the menu, go to  Profile, then Verification.
  2. Select ID verification from Verification methods.
  3. Enter your personal details (name, country, address and date of birth), then select Continue.
  4. The personal details you enter should match the details on your identification documents to avoid delay in your account verification.
  5. Select an identity document from the list and enter your document details.
  6. After submitting, we will let you know if we need further information or if you are approved.

• Web

  1. Click on your initials in the top menu bar, then select Verification.
  2. Select Start Verification.
  3. Enter your personal details (name, country, address and date of birth), then select Continue.
  4. The personal details you enter should match the details on your identification documents to avoid delay in your account verification.
  5. Select an identity document from the list and enter your document details.
  6. After submitting, we will let you know if we need further information or if you are approved.