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Card deposits

Card deposits are available to both Australian and New Zealand customers.

Deposited funds will arrive as US dollars (USD) in your Swyftx account.

It is important to make sure you use a card that is registered with the same name as your Swyftx account.

How to deposit funds with a card

  • App

    Step 1: Select Card as the deposit method

    1. From the newdashboard.svg Dashboard, select Deposit, then select your home currency.
    2. Select Card as the deposit method, and select Continue.
    3. Enter the amount you want to deposit.
    4. Select the checkbox, then Start deposit.
    5. Select Proceed to go to the Banxa gateway.

     


     

    Step 2: Verify your details with Banxa

    You will be asked to verify your identity if this is your first time depositing with a card. If you have completed this verification, go to Step 3.

    1. Confirm your details are correct, then select Submit Verification.
    2. Find and select your country, then choose a document type.
    3. Select and upload your ID document, then select Continue.
    4. Take a selfie holding your ID document and upload it.
    5. Enter the amount you want to send to complete the transfer.
    6. Select Continue.

     


     

    Step 3: Make the payment

    Deposits must be made from an account under the same name as your Swyftx account.

    1. Enter your card details.
    2. Select Make Payment.
  • Web

    Step 1: Select Card as the deposit method

    1. Expand the side menu and select deposit_funds.svg Deposit.
    2. Select a currency from the list.
    3. Select Card from Deposit methods.
    4. Enter an amount to deposit, check the box, and then select Continue to go to the Banxa gateway.

     


     

    Step 2: Verify your details with Banxa

    You will be asked to verify your identity if this is your first time depositing with a card. If you have completed this verification, go to Step 3.

    1. Confirm your details are correct, then select Submit Verification.
    2. Find and select your country, then choose a document type.
    3. Select and upload your ID document, then select Continue.
    4. Take a selfie holding your ID document and upload it.
    5. Enter the amount you want to send to complete the transfer.
    6. Select Continue.

     


     

    Step 3: Make the payment

    Deposits must be made from an account under the same name as your Swyftx account.

    1. Enter your card details.
    2. Select Make Payment.

Deposit times

30-45 minutes.

Your first card deposit can take up to 24 business hours to arrive in your Swyftx account due to banks' security measures.

Limits

$91 AUD / $95 NZD minimum deposit.

$15,000 AUD / $24,300 NZD maximum deposit per transaction, $60,000 AUD and NZD per month.

Limits include both cash and crypto transactions.

Fees for card deposits

Swyftx does not charge any fees for card deposits.

However, Banxa, our third-party payment provider, currently charges a 1.99% fee for Australian and New Zealand customers, up to 3.5% spread for Australian customers and up to 4% for New Zealand customers.

Your bank may also charge fees.

Verification

Banxa, our third-party payment provider, will ask you to verify your identity when you make your first deposit.

This is in addition to the verification you complete with Swyftx.

Help with card deposits

Card deposits usually arrive in your account within 45 minutes.

If it's your first card deposit, it can take up to 24 business hours to arrive due to banks' security measures.

If it's been over 24 hours since you made the card deposit and the money hasn't arrived, there may be an issue with processing the transaction or additional verification is required.

You must complete verification requests within 3 days, or they will cancel the transaction and return the funds to your originating account. The instructions will be in the email you receive from Banxa.

If you don't receive a verification request email from Banxa, there may be an issue with the transaction.

In this case, visit the Banxa Help Centre and lodge a support ticket.

You can also contact your bank to see if they're holding up the deposit.

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